Once your order has been placed, it typically takes 1-4 business days to ship + 1-2 days of transit time. We're not able to adjust or place orders on hold once they’ve been placed, so please keep that in mind before placing your order! Once your treats are on their way to you, you’ll receive a confirmation email with tracking information. To check your order status, sign up for a Salt & Straw account.
To ensure your ice cream is delivered frozen and ready to enjoy, we ship orders Monday through Thursday. While we do our best to always ship orders as fast as possible, fulfillment timelines may become extended due to weather, demand, and other unforeseen events.