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OUR MISSION

Using ice cream as the platform, we pioneer and share experiences that inspire and connect us all.

Locally crafted
Uniquely Decadent
Monthly Flavor menu
Exceptional Ingredients
Craveable
PORTLAND PROUD
Locally crafted
Uniquely Decadent
Monthly Flavor menu
Exceptional Ingredients
Craveable
PORTLAND PROUD
Locally crafted
Uniquely Decadent
Monthly Flavor menu
Exceptional Ingredients
Craveable
PORTLAND PROUD
Locally crafted
Uniquely Decadent
Monthly Flavor menu
Exceptional Ingredients
Craveable
PORTLAND PROUD
Locally crafted
Uniquely Decadent
Monthly Flavor menu
Exceptional Ingredients
Craveable
PORTLAND PROUD

We make ice cream

that’s about more

than ice cream.

At Salt & Straw, anything is possible. Crafted with unthinkable care, our team cooks, freezes, candies, smashes, drizzles, ribbons, spoons, and sprinkles, creating flavor profiles that awaken taste buds. Using ice cream as a blank slate for storytelling, we fearlessly explore ingredients, discover emerging artisans, and share inspiring, unifying experiences.

Our Process

Every
scoop begins here.

We take cream from fifth-generation, family-owned Scott Brothers Dairy. Cows who are blissed-out, grass-fed, and never given growth hormones or antibiotics.

Then
we take care in
how we churn it.

We won’t bore you with the science behind how dairy and sugar magically transform into creamy perfection. Let’s just say, we max out the ice cream’s butterfat content in order to achieve our luxurious texture.

We’re inspired
by interesting ingredients.

A local creamery’s habanero goat cheese, herbaceous and citrusy liqueur from a craft distillery, wild nettles foraged in Washington, and Grandma Malek’s famous almond brittle. Each ingredient has a story. We seek the most intriguing angle.

We make
everything in our kitchen with care.

Mixing delicious things into ice cream isn't always simple. We carefully ensure caramel stays chewy, delicate fruit shines through butterfat, and snickerdoodle cookies and brownies remain tender and soft when frozen.

And
we never stop inventing.

Our shops always scoop “classics”, but new flavors make their debut every series—and then disappear, sometimes forever. This ever-evolving ice cream exploration pushes us to keep collaborating, experimenting, and inventing. Oh, and eating.

MEET KIM TYLER

For years, Kim Malek was dreaming about the creation of a community gathering place. One where you could run into neighbors, spend time with family, or treat yourself. A great neighborhood place. The answer was clearly an ice cream shop. Enter Tyler, her cousin who wanted in.

But there was a catch: Neither had ever made
ice cream before.

Luckily, Tyler wasn’t afraid of his rookie status. He spent $16 on four used ice cream makers and got to work, spending hours endlessly testing flavor ideas in his own personal Wonka-verse (a.k.a., Kim’s basement). Meanwhile, Kim cashed in her savings and bought a cart. And then the two of them turned to their community, asking friends—chefs, chocolatiers, brewers and farmers—for advice, finding inspiration everywhere they looked.

Add in a bit of magic and madness, and that’s the gist of how Salt & Straw came to be.

Our ice cream gives you a moment of happiness and connection to the community around you.

I do believe in ice cream. I do. I do.

What Inspires us

We invest in independent food artisans.

In every city where we scoop, we work with local makers, farmers, and chefs who inspire us to tell stories through our ever-changing menu of new flavors. We support non-profit culinary incubators, such as Portland Mercado and La Cocina in San Francisco, which help bring equity to underrepresented artisans and chefs in our food culture.

We start from scratch with every new city we enter.

Community building is in Salt & Straw DNA. We establish deep connections with our scoop neighborhoods, supporting everyone from local artisans to students and organizations. With every new scoop shop, we meet our customers and community where they are, creating meaningful experiences just for them.

We use our menu to shine a light on issues we care about.

This is about more than ice cream. Over the years we’ve supported equal rights through Basic Rights Oregon and The Trevor Project, food waste and insecurity with Urban Gleaners and Share Our Strength, child cancer research through Alex’s Lemonade Stand Foundation, and the preservation of our protected landscape through the National Park Foundation.

We believe in our team.

As an early adopter of the Portland Means Progress initiative, we’re committed to paying our team a competitive wage, providing generous benefits, and creating career paths. We partner with workforce development organizations (United Way Bay Area) and programs that foster diversity in leadership (Emerging Leaders) to educate on opportunities in hospitality, employment, and training.

learn more about our charitable partners

World Central Kitchen

World Central Kitchen

World Central Kitchen is first to the frontlines, providing meals in response to humanitarian, climate, and community crises.

Learn More
Hot Bread Kitchen

Hot Bread Kitchen

HBK creates economic opportunities for women and gender-expansive people, immigrants, and people of color through job skills training and food entrepreneurship programs.

Learn More
Urban Gleaners

Urban Gleaners

Urban Gleaners is working to reduce food waste and eliminate hunger by collecting food and redistributing meals to underrepresented communities in Portland.

Learn More
The Trevor Project

The Trevor Project

The Trevor Project is the leading suicide prevention and crisis intervention nonprofit organization for LGBTQ+ young people.

Learn More

Salt & Straw team members are positive, passionate individuals, dedicated to brightening days and effectively impacting their community.

Sound like you? We’re growing!

We offer free (yeah!) ice cream, medical and dental insurance for employees working 30+ hours per week, paid time off, and parental leave. We pride ourselves on a diverse, tolerant, and safe work culture.

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